About Us | Pets Own Us
Our Story
Pets Own Us was born out of a simple yet heartfelt mission: to create a haven for pet lovers who refuse to compromise on quality, comfort, or care when taking their pet with them. Whether that’s a trip to the vets, a stroll in the park or a jet setting adventure, we believe every pet parent should have the best possible products to support their needs.
Since our inception, we’ve grown to become a trusted partner for thousands of pet parents across the UK. From our humble beginnings to becoming one of the leading resellers of premium brands like InnoPet, Sleepypod, Rukka, Icepeak, Beberoad, Ibiyaya and many more, our focus has always been on quality, innovation, and trust.
Premium Brands, Unmatched Quality
Why Choose Pets Own Us?
At Pets Own Us, we take pride in partnering with the most reputable brands in the pet care industry.
We’ve experienced the joy and challenges of finding products that truly cater to pets’ well-being, and that inspired us to embark on this journey - to bring premium, thoughtfully curated pet products to your doorstep.
Customer-First Approach
You and your pets are at the heart of everything we do. Our dedicated team is committed to ensuring that your shopping experience is seamless, supported by responsive customer care and a hassle-free returns policy.
We understand the importance of trust when making premium purchases, which is why we prioritise:
Transparent Policies: Clear and upfront policies for your peace of mind.
Extensive Payment Options: Safe, reliant payment options via card, Paypal, Klarna and more
After-Sales Support: Dedicated support for any questions or assistance - reach out anytime via WhatsApp or email support@petsownus.co.uk
Recognised & Trusted Retailer
We were deeply humbled and proud to be recognised as winners of the Pet Product & Services Awards 2019 by LUXlife Magazine. This honour celebrates those of us who have contributed to the tremendous growth of the pet industry, reflecting our commitment to caring for, feeding, and treating our pets with sustainability and humanity at the forefront.
As pioneers in this space, we at Pets Own Us embrace innovation - pet travel and mobility solutions, while upholding traditional, trusted values. We extend our heartfelt thanks to LUXlife Magazine for this recognition and to the community that continues to inspire and support our mission.
Please visit LUXlife Magazine to view our award.
Giving Back
Pets Own Us is led with a passion for enhancing the lives of pets and their families. But we recognise not all pets are lucky enough to benefit from the high-quality products we sell.
That’s why we’ve pledged 10% of all profits we make to supporting less fortunate cats & dogs in the Philippines, and are partnering with Suloti Dachshund Support in the UK. Read more about our charity partnerships here.
Join Our Community
We invite you to explore our curated collection of premium pet products and join a growing community of pet lovers who share your dedication to quality and care. Stay updated by subscribing to our newsletter, following us on social media, or reaching out with your questions.
At Pets Own Us, your pet’s happiness is our greatest reward.
